Ankara Airport Guide to Ankara Esenboğa Airport (ESB)

Ankara Airport Services

Currency exchange

At Ankara Airport there is an Exchange Office, one in the International Terminal Departures and the other one in the International Terminal Arrivals.

Contact: +90 312 398 21 83

Wi-Fi 

There is free Wi-Fi available throughout the terminals. 

Lost property

At the International Terminal Arrivals level there is located the Lost and Found Office, where lost property within the airport and the multi-storey car park is stored and delivered.

Service hours: 10:00 am to 10:00 pm.

Contact: +90 312 590 40 00 / Ext.: 4388

Please note that during off service hours the service is managed by Terminal Operations Management.

Lost luggage

In case of lost, damaged or incomplete luggage within the terminal facilities or board inside the aircraft, passengers should report it to the airline company or ground service company in order to retrieve their luggage.

Prayer rooms

At Ankara Airport there are 12 prayer rooms distributed through the terminals. 

Other Services

- Medical Care
- Meeting and Conference Halls
- Banks
- Baby Care Rooms
- Hair Dresser
- Baggage Custody Services
- Baggage Car
- VIP & Honor Halls
- Luggage Wrapping Machines
- Meeting points
- Mobile charging areas
- Smoking areas
- Information desks
- Pharmacy

LOUNGES

Primeclass Lounge: Domestic Terminal. 24 hours open. Services: Snacks, Wi-Fi, newspapers and magazines, children’s area, printers and copiers. 

Primeclass Comfort Lounge: International Terminal. 24 hours open. Services: Snacks, drinks, showers, Wi-Fi, among others. 

Turkish Airlines CIP Lounge: International Terminal. Open from 1:00 am until 12:00 am. Services: Food, spirits and liquors, showers, snacks, Wi-Fi. 

Millennium Lounge: International Terminal. Open 24 hours. Services: Food, Wi-Fi, snacks, drinks, among others. 

Turkish Airlines CIP Lounge (Domestic Elite Lounge): Open from first departure until the last one. Services: TV, snacks, newspapers and magazines, among others. 

Turkish Airlines CIP Lounge (Domestic Business Lounge): Open from first departure until the last one. Services: Snacks, Internet Terminals, Wi-Fi, TV, among others.